White-Labeled IDR Services for RCM Companies

Grow Your Revenue. Increase Client Retention. No Extra Work.

As the Independent Dispute Resolution (IDR) process becomes a critical financial lifeline for out-of-network providers, RCM companies are uniquely positioned to offer this high-impact service—without the burden of building it in-house.

By partnering with BillWell, you can expand your service offerings, strengthen client relationships, and earn additional revenue, all while we do the heavy lifting.

Effortless Expansion. Strategic Growth.

The Smarter Way to Add IDR to Your Services

A Seamless Way to Expand Services

Why Partner with BillWell for IDR?

Add Revenue Without Adding Staff Offer a new, in-demand service under your own brand. Our white-labeled IDR solution seamlessly integrates with your existing offering—no infrastructure required.

Create “Stickiness” with Your Clients IDR has a 99% retention rate—helping you deepen relationships and reduce churn while demonstrating unmatched value.

Full White Label Support We operate invisibly behind the scenes. You get the credit—we handle the complexity.

Comprehensive Service Management From CPT/EOP analysis and eligibility reviews to formal submissions and follow-up, we manage every aspect of the IDR process with expert precision.

We Remove the Barriers

Optional Provider Financing

One of the biggest challenges with launching IDR is the ramp-up time—it can take 4 to 6 months before providers see their first returns. Filing fees and administrative costs can add pressure.

That’s why BillWell offers financing to providers as part of our service. For an additional finance fee (a percentage of collections), we cover:

• Filing fees

• Administrative overhead

• Startup costs during the ramp-up phase

This financing can be: • Short-Term – just until IDR revenue starts flowing

• Ongoing – for providers who prefer to keep cash flow stable while offloading the financial burden

We give your clients the flexibility to choose what works best for them—so you never lose a deal because of upfront costs.

Consider Everything

Why Not Build IDR In-House?

You could—but here’s what you’d be up against:

Specialized Knowledge

Our IDR division is led by a former payer-side specialist who knows how to win cases. That inside knowledge is what gives us (and your clients) the edge.

Operational Complexity

IDR isn’t just a billing extension—it’s a full department with unique software, strict deadlines, and labor-intensive workflows.

Delayed ROI

Even if you invest today, your clients won’t see revenue for months. Most RCMs simply don’t have the resources or margin to wait it out.

Plug-and-Play Profitability

What’s in It for You?

Revenue Share: Earn passive income.

• No Operational Lift: You flag eligible claims, we take it from there.

• Client Loyalty: Protect your providers’ margins and increase your value.

• Scalability: Expand your services without expanding your team.

Grow Revenue. Boost Value. Retain Clients.

Let’s Scale Together

BillWell helps you grow your business, offer more value, and retain clients longer—with no additional burden on your internal team.

Ready to add IDR services to your RCM offering?

Let’s talk about how we can help you expand without expanding.

Contact Us